Rushcard - Very Annoyed

861 of 1021 Rushcard reviews

I was aware of the system updates but I had no idea that their issues would affect me this long.I had money added to my card and it is not showing it anywhere.

Thank God I have the receipt. This is ridiculous. You're messing with our lives. I've called several times to only be disconnected.

I was on hold for over an hour until I just eventually hung up. When I try and go to the website, it says error! Why are there no updates when you call the number.

Do you not know what customer service means.I foresee you losing a lot of customers behind this....smh

This review is a subjective opinion of a user.
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More Review Details

Customer service

  • What I liked
    • Early and on time deposit with reliable customer service
  • What I disliked
    • Unavailability of customer service reps
    • No one to help or explain whats going on

Reason of review:
Problems with payment
Preferred solution:
Full refund
Monetary loss:
Product or service
Rushcard Account
Review category
review #716064

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Had the same issue 0 Yes 0
861 of 1021 Rushcard reviews

Oct 14, 2015 #1047839 San Francisco, California, United States

Fortunately, my money hasn't been taken and I had a substantial amount already on there that I'm able to use. I feel for those that have nothing. I've been a customer for years and this is the first time I've had a problem but this is huge. You need to do something and quick.......

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