Please call 646-679-4928 to speak with a live agent. I just spoke with someone, he assured me the deposit posting issue will be resolved later today.
The rep I spoke with couldn't give an exact time, just later today. My pay day is the 15th, should have had access to my funds the 13th - nothing. The website, was sporadically operating, the mobile app was doing the same, but not as bad. This has caused an issue as far as paying bills, and being able to feed my family.
We count on the banks doing what they are to do, and that is to deposit our money. I will be calling back to confirm this issue will indeed be resolved today.
Reviewer is in unhappy mood. frustatedRushCardCust stated that there is a room for improvement of no one available in customer service and no one is answering the phones to reassure us as consumers. Please immediately contact the author of this review to discuss poor customer service of rushcard direct deposit and associated monetary loss in the amount of $1300. Rushcard needs to "deposit my funds" according to poster's claims.
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