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59 comments

Please call 646-679-4928 to speak with a live agent. I just spoke with someone, he assured me the deposit posting issue will be resolved later today.

The rep I spoke with couldn't give an exact time, just later today. My pay day is the 15th, should have had access to my funds the 13th - nothing. The website, was sporadically operating, the mobile app was doing the same, but not as bad. This has caused an issue as far as paying bills, and being able to feed my family.

We count on the banks doing what they are to do, and that is to deposit our money. I will be calling back to confirm this issue will indeed be resolved today.

Reviewer is in unhappy mood. frustatedRushCardCust stated that there is a room for improvement of no one available in customer service and no one is answering the phones to reassure us as consumers. Please immediately contact the author of this review to discuss poor customer service of rushcard direct deposit and associated monetary loss in the amount of $1300. Rushcard needs to "deposit my funds" according to poster's claims.

Other people also mentioned rushcard direct deposit in their reviews. You may find this information helpful for further shopping at Rushcard. You can also consider other companies suggested by the author: Netspend or Walmart.

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Anonymous
#1502663

the customer service is horendous

Anonymous
#1469273

I forgot my user name and password how do I get another one

Anonymous
#1449212

I need help asap...can someone HELP me im getting angry

Anonymous
#1448160

Can’t get anyone to answer customers service number... refund deposit in account but won’t allow me to activate my card stating inaccurate account when putting last 4 digit social in .......as anyone I need my money can someone please assist or answer the phone!!!!

Anonymous
#1448140

My tax refund hasn't been deposited into my account and Hand R Block said it was sent to the bank what us the problem here.

Anonymous
#1445417

I need my acct info

Anonymous
#1444792

Daryl A Berry Sr,i just deposit $25 to card ending in4712 but it sayin my balance is just $13.10Wht was taken out

Anonymous
#1441738

I sent in a change of address document. They told me that I had to resend it.

In the meanwhile my money is being taken.

The maintenance fee. I will never use this card once, I have my money.

Anonymous
#1438381

Need to talk to a live person this is the b.s

Anonymous
#1436008

I begin trying to reach customer care for 3days. No response. Soon as i get a chance i changing cards.

Anonymous
#1430028

Hi. I would like you to please stop sending me info on a Lawrence Brewer.

Last our of his card is 9177 I believe. Or the phone number that is associate with that account is 312 721 2601.

This is not his number anymore. So please take this number off.

Anonymous
#1424183

I need to talk to a live person I need help

Anonymous
#1418161

Can you help me with this problem?

Anonymous
#1418160

I have forgot my password how can I reset the username and password .

Anonymous
#1415551

need help and to talk to a live person please

Anonymous
#1413162

To speak with a live customer service representative 00000

Anonymous
#1388275

Need to talk to some one live

Anonymous
#1385950

Need to talk to alive person

Anonymous
#1384221

I need to talk to a customer representative and it won't let me what's the number so I can talk to a live agent

Anonymous
to Shannon #1384233

Press 0 five times

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