Rushcard Boston, MassachusettsComplaints and Reviews

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1.4 Based on 959 reviews
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  • Customers like
    • Early deposit 15
    • Getting money early 9
    • Direct deposit 7
  • Customers don't like
    • I do not have access to my funds following their maintenance 53
    • Bad very bad customer service 37
    • no one is answering the phones to reassure us as consumers 24
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I've had nothing but poor service by very rude incompetent people. My card had a payment taken out automatically. This was never authorized. Nobody knew who the company was. They had me cancel this particular card. Which I did. 90 days later i received the refund but on a card that doesnt exist. And now cant get access to my funds. Employees, supervisor have no clue what to do. I do give me MY money. Does Rushcard care NO. I want all my money... Read more

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  • From mobile
  • May 25, 2016
  • #854412

I like to know whats going on Ihave bills to pay my money not clear yet plus your phone lines are down

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I have had Rushcard a year and a half now, and I always hated the fact that whenever I needed large sums of money off my card it was an impossible feat and the customer service sucks. The only positive is the pay 2 days earlier, which is good and even with opening a new bank account I still had a portion of my pay check going to Rushcard for this reason. But after today I'm done with them. As stated it's been a year and a half that I have had... Read more

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Rent is due late fee of $25 per day miss midterm exam no gas car was on someone's property when I ran out of gas it was later towed now storage fee is $45 per day plus towing fees / miss my son award ceremony no car borrowing money from everyone I know no food in the house my granddaughter got a rash because I have no money for diapers whenever I call I was told my account will be manually reset the take my number... Read more

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I got pay from my job in my money ben deposted monday morning from my job in i check my card no money am about to lose my house because i cant get my money this is crazy in *** up

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I am trying to call customer service to see what happened to my paycheck and i get hung up on. Can't get to a live person. People have bills to pay and need to get to work.

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This is crazii I am so extremely upset I don't recommend nobody I mean nobody to get this rushcard. I been call for a whole week Now to talk to someone and when I call it rings 3 to 4 times and automatically hang up. My money is on my card but the card keeps say I'm not 0.00. Imma drag u in court so fast cause this is crazii my bills is late my car note is late all becus I cannot get My money off the card someone please reach out to me from the... Read more

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  • From mobile
  • Oct 15, 2015
  • #717122

I'm currently looking into filing a class action lawsuit against this company

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  • From mobile
  • Oct 15, 2015
  • #717110

This company is the worse went from 2 day early deposit to they put it in when ever they feel like it and when you report a problem forget about them actually helping you... *** *** at their best is who they are

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  • From mobile
  • Oct 14, 2015
  • #716890

This is unacceptable, people have bills to pay,kids to feed and get back and forth to work and school. Someone needs to be responsible for this.

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