Rushcard Los Angeles, CaliforniaComplaints and Reviews

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1.4 Based on 959 reviews
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  • Customers like
    • Early deposit 15
    • Getting money early 9
    • Direct deposit 7
  • Customers don't like
    • I do not have access to my funds following their maintenance 53
    • Bad very bad customer service 37
    • no one is answering the phones to reassure us as consumers 24
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  • From mobile
  • Aug 28, 2016
  • #908726

I never got my 50 dollars for getting a rushcard or setting up Direct deposit

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Rush Card is absolutely 100% the worse company I've ever dealt with!! It's almost impossible to get a live person on the phone and now I know why, they don't know how to actually resolve issues so they make it hard to get them on the line so they don't have to try and resolve your issued. They deactivated my card without telling me, then wait almost a week later to send me a new one and only sent it because I called to ask why I couldn't use my... Read more

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This is the second month straight that they post my direct deposit then I check to see is my money is there was there then I recheck later in its not there what the f give me my money dammit

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Hello my name is Myisha Shepherd.I contacted your customer service dept. The reason for me contacting them was because i lost my rushcard.I have been on the phone with them since 9am today.The first time i contacted them they told me they recieved my fax.i contacted them today the told me they don't have my fax.I had to walk 2 miles to a fax machine.They are playing on the phone u guys need to REALLY check them out if they are playing on the... Read more

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  • From mobile
  • May 23, 2016
  • #852765

They SUCK. my direct deposit should have been in on may 20th. They lie, they BS you, they put you on hold constantly and most times never come back. When i get my SSA any time now, l will be closing my account. Nothing sets them aside from other banks anymore since they stopped giving our direct deposits early..

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  • From mobile
  • Apr 07, 2016
  • #825164

Rush card sucks. Getting a hold of corporate office impossible. Not to mention they steal your money. Straight off rip offs.

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I have a rush card, and I dont like, when I purchase something, I always get an email and its more than what a I spent, when I call to check I usually get a rep who is hard to understand what he/she is saying, only one time i talked to clear speaking knowledgable rep. Im always told the charges will fall off its just what restaurants and gas stations do when you swipe to pay, I hate when it happens its hard to keep up with my balance, and I... Read more

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Yes I've been with Rushcard for almost 6 years I've had bad experience with them I'm a senior in a wheelchair and handicap I have a bad heart and anxiety attacks this company has made me go to the hospital Southwest refunded me back $95 and taking my report and keep lying and saying that my money will be on there the next day I am 12 different people that are employed there is customer service and 6 would dispute + 12 + supervisors all of them... Read more

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  • From mobile
  • Jan 09, 2016
  • #767442

My school just sent rushcard a financial aide i am to through i need my money

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This review is from Ronald Williams, it is pretty low when rush card can rip you off for $24.00 and know they are wrong, are they that desperate???

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