2.4K views
New Reviewer
Resolved
83 comments
Updated by user Oct 29, 2015

I apologize for calling Mr. Simmons a theif, I was very angry at the time- I just read an article saying he has designated funds to help the people that were directly affected by this RUSH card disaster. See link below:

http://www.wral.com/russell-simmons-rushcard-creates-fund-to-help-customers/1503****/

Original review posted by user Oct 14, 2015

Rushcard says they are making changes to their website Oct 12- ok, no problem... here it is, Oct 14, I am still unable to log on and view my account.I call and get the automated system, and my balance is (erroneously) at 0.

Today is the day my paycheck should have been direct deposited and I have no idea where my money is, and will I get it? I will never trust this company again. I don't even know where to start as to tracking my direct deposit. I will give it until the 15th and then I will start a complaint with the BBB.

This is not good, this company RUSSELL SIMMONS should not be playing with peoples money- I have bills that need to be paid, and NOBODY should not have to worry about whether or not they will get my paycheck.

We pay a monthly fee to use this prepaid card, and not they are taking our whole paychecks? This is REALLY scarrey!

Reason of review: Problem with delivery.

Monetary Loss: $1069.

RushCard Cons: Not receiving my paycheck.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I haven't received mine yet either its been 2wks I call and they put me on hold. this is the third time

Guest
reply icon Replying to comment of Guest-1070394

Any luck after?

Guest

Man they still ain't put the rest of my money on my card they said 24hours and I've been waitin . Longer then 24hours so now i am taking matters into my own hands by calling my lawyer to get to the bottom. Of this

Guest

I just called Customer Service not only did I have to.wait 15 mins on hold for a supervisor but she told me that my direct deposit was not in system and that it may be deposit but I had to wait. Isn't it MY MONEY????

I asked who will pay my late fees and she said I am sorry but thats not our problem.

If you'd like to close yoir account you can do so. hung up on me...

Guest

I still haven't received my money either I'm pissed i don't know what to do

Guest

I need my money..I couldn't Eben go to work yesterday bcuz I couldn't access my card..y? Kids can't even get costumes for Halloween.. smh

Guest

Rushcard is stealing my money and nobody can tell me what the *** is going on. I'm missing over 500 dollars. WTF!

Murle Uai
reply icon Replying to comment of Guest-1055643

read this:

http://www.wral.com/russell-simmons-rushcard-creates-fund-to-help-customers/1503****/

Murle Uai
reply icon Replying to comment of Guest-1055643

wow.. I cant believe this tish is still going on!

I would def file with the BBB or join others in a class action lawsuit. I still have rush but only a SMALL portion of my check is going into that acct. I emphasize SMALL...(enough that if it was "lost" I could live without it)

I use amex serve and my check comes faster with them and American Express is a WAY more reputable company.

Good luck- I hope your money comes tho soon.

Guest

I have had the same problem as everyone else we will see what happens I finally got through today to the operator he told me they upgraded the system and that all the cards are messed up he said they would send me a new card overnight in the mail ups I'm having the same problem as everyone else we will see I am waiting today to see if the UPS brings me my new card I'm still having the same problem calling in getting hung up on I will write back again later on here I will repost if I get my new card it took several days to finally get through to the operator after being hung up on several times I will give them one more chance I've been with the company for at least 6 years I will see if it is just a computer error

Guest

I can't log on to my account.I can't get anyone on the phone.I don't know where my government check is .I can't pay my bills.I really don't know anything. and can't reach anyone to get answers. this is truly my last time with rush card.

Guest

THIS IS SOME REAL ***. WE NEED OUR FUNDS TO TAKE CARE OF OUR HOUSEHOLD AND THIS RICH *** PLAYING WITH OUR MONEY.

Guest

I am truly pissed because I have been a customer for over 6 years and cannot get in the system

Guest

I have been having trouble to...what'sgoing ???? I have been a member for over 3 years never had a problem..till now...iccan'tget my money yet the service charge Iis still being collect!!!!!

At least let us know what the *** is going on!! Or is this a scam?????

Guest

Fortunately, my money has been deposited and balance is OK.. I guess.

I have not been able to log either. And when I call to speak to a rep. My call keeps getting discounted. On the 12th I was unable to even use the card..

Almost got stranded and not being allowed to see the Dr. I made an appointment two months in advance for. Because my card would not allow any transactions. Now here we are *** near two weeks later and..

U still can't speak to anyone or log in..

I'm ready to leave Rush card.. Smh...

Guest

I feel the same way I suppose to get my pay check today and I can't pay my bills I'm in a real bond they not even answering smh

Guest

I just got done waiting on the phone for 45 minutes then the guy hung up on me.I have had this problem and others for 4 days now.I'm just about tired of it

Guest

I understand where is coming from they take 389.01 from me and still having gave it back

Guest

Declined me at the sore get my babies diapers it's been 4 days I deposited all my money on the card for bills and babies stuff so sad loyal to companie for 8 years but who's loyal to us

Guest

its robbery from rusell simon he should go to jail for this

View more comments (63)

RushCard Reviews

  1. 1582 reviews
  2. 325 reviews
  3. 177 reviews
  4. 82 reviews
  5. 97 reviews
RushCard reviews