Product: Rushcard Customer Care Clear all filters (119 of 119 reviews match)
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At 1st, most consumers will be happy with the rushcard, but soon after say about a year, it's like they know you've been a loyal customer for 12months & then all of sudden BAM!!!! Their customer service dept treats you like you do not matter & they give extremely poor...
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1.0
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Rushcard Customer Care
#1121391
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I previously call RushCard to update my card name from maiden name to married name I never received the card. Years go by I get blocked out of my online account and call customer service they asked me to send in all this verification of who I am to reset my pain and...
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1.0
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Rushcard Customer Care
#1113342
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I've been with Rushcard since 2/08. I must say this has been the worst experience EVER! I've faxed papers 3 times the 3rd time they finally received them. I asked to speak to the disputed department I was told the costumer servicenumver was in the Philippines and the...
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Rushcard Customer Care
#1092025
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Rushcard - Rush what?

#1078769
These Foreigners are a joke to have for customer service. Even the supervisor was ***... I've been with Rushcard since 2010 and the last 5 years has been exactly that *** as ***. I've opened a chase and Pnc account because of that, tried them again and regretted it. The *** had the nerve to tell me I can have my money sent via mail by check. I said what? I'm going to go cancel my card asap
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Rushcard - VERY POOR EXPERIENCE

#1073932
2.3
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I was lied to by several customer service reps. They returned my money that was rightfully mine. Now it will take me months to get it back. If someone would have told me the truth I wouldnt be so upset.
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Rushcard - Fed up with the rush card

#1067593
Why would you not make it easy for people to get throught to customer service and when they do they half to wait for hrs thats billshit i think there only concern is to make money the *** with everything else or this mayter would be fixed by now this is ridiculous iv been trying for days just to receive money smh im done
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Rushcard vs netspend

#1058578
I am making a choice of trying out netspend if rushcard will not talk to me personally. I dont feel comfortable, having my main income going to a card where i cant even talk to a person if i have a dispute or question. I put an email into rush card waitting on a response. Dena Carter
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00, well I immediately called RUSHCARD Member Services to report this, since I live in Florida and the charges were made in California. I filled out the necessary paperwork (DISPUTE FORM), they told me they would look into it. well they did and they pretty much called...
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Anonymous
Holly

Been trying to talk to someone for days

1.0
Product
Rushcard Customer Care
#1088372
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I just got a Rushcard in the mail and set up direct deposit. Everything was fine, but since day one I have not spoken with a live person about my direct deposit being set up correctly. Its frustrating to have a service that CAN NOT help you with the simplest tasks. I'm...
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1.0
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Rushcard Customer Care
I didn't like
  • How there is no option to speak to a live rep
#1077105
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Rushcard told me 3 to 4 days . I waited called on the 4th day was told I would get it back the next day, it's not there, I called today rushcard told me it won't be until tomorrow. They won't let you speak to a Supervisor. Excuses, too many calls none available, stay...
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1.0
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Rushcard Customer Care
#1074358
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I have been with rushcard since 2009 While I went out of town March 18 and somebody in Cleveland was using my account and was able to 1003.00 off my card than ho back and take 466.00 off my card the same day. When Rushcard called me to make sure I was aware of the...
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Nokomis
Nokomis

That's awful - this company is full of incompetence! We need to start a class action

Doakleaf35
Doakleaf35

I had 4 charges on my card i had to dispute . As soon as my disability check went on my card the money was spent and they told me they had to cancel my card and that i had to ...

1.0
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Rushcard Customer Care
#1032766
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2-13-17, my brother stole $1600 w/card to card transfer only costing $.99.I have told customer service repeatedly I want my brother prosecuted w/the fullest extent of the law. Check recordings if you must. Not even 10 days & they close my dispute saying because they...
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Anonymous
Anonymous

Have they refunded your money. I had sort of the same thing happen with a different Card and was unable to get any funds back because they said the person who did the transfer...

Anonymous
Anonymous

Do this:Make amends with your brother. Tell him he stole from you, but forgive him. Then move on and re-build. Nothing will come from anything else, but you will be rewarded m...

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Rushcard Customer Care
#1024380
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Poor customer service. never any reps available. lack of customer rep options when calling in.
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user88392858
user88392858

Jose G Camarena M, requests the cancellation of the service immediately.And I request cancellation of the charge to American express credit card.Please confirm the cancellatio...

1.2
Product
Rushcard Customer Care
#1015571
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on nov 30 2016 i filed 3 disputes i bought some items online an were never sent what i bought so i filed i have been with rushcard since 2011 . an have had more downs then ups with them i was not given my provisional credit an i am still waiting for my money an...
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1.0
Product
Rushcard Customer Care
I liked
  • Two day early check
I didn't like
  • Lies
#1008063
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