Product: Rushcard Customer Care Clear all filters (123 of 123 reviews match)
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Rushcard - Liar no such thing as two days faster

My check is constantly last. Customer service representative lie put you on hold never come back to phone.Theres never a supervisor on duty to speak with reguarding your money.Worst bank ever will hold your check to charges you for your monthly fee.When a holiday fall you won't receive your check until after even if it's your payday.So much for up to two days faster
1.0
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Product
Rushcard Customer Care
#1180572
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I live in Philadelphia and had a purchase made in TX.I disputed the transaction which calling after 1 week it still took them an additional week to enter the info correctly. Total of 4 weeks before my funds were returned. I sent them my timesheet, a letter from my...
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1.3
Product
Rushcard Customer Care
I liked
  • 2 day early pay
I didn't like
  • Customer service or reps not knowing information or policies
#1147608
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Rushcard - Customer service

I'm calling to talk to customer service and it does not give me an option to talk to anybody in customer service all it is is giving me automated choices and I need to speak with someone about replacing my card and making sure my address is correct on my mailing address
Product
Rushcard Customer Care
#1147189
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At 1st, most consumers will be happy with the rushcard, but soon after say about a year, it's like they know you've been a loyal customer for 12months & then all of sudden BAM!!!! Their customer service dept treats you like you do not matter & they give extremely poor...
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1.0
Product
Rushcard Customer Care
#1121391
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I previously call RushCard to update my card name from maiden name to married name I never received the card. Years go by I get blocked out of my online account and call customer service they asked me to send in all this verification of who I am to reset my pain and...
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Anonymous
Anonymous

Rush card changed my card to from unlimited to pay as you go then I had to call them about a refund that they never put back on my card just for him to tell me I should see th...

1.0
Product
Rushcard Customer Care
#1113342
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I've been with Rushcard since 2/08. I must say this has been the worst experience EVER! I've faxed papers 3 times the 3rd time they finally received them. I asked to speak to the disputed department I was told the costumer servicenumver was in the Philippines and the...
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Rushcard Customer Care
#1092025
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00, well I immediately called RUSHCARD Member Services to report this, since I live in Florida and the charges were made in California. I filled out the necessary paperwork (DISPUTE FORM), they told me they would look into it. well they did and they pretty much called...
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Anonymous
Holly

Been trying to talk to someone for days

1.0
Product
Rushcard Customer Care
#1088372
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Rushcard - Rush what?

These Foreigners are a joke to have for customer service. Even the supervisor was ***... I've been with Rushcard since 2010 and the last 5 years has been exactly that *** as ***. I've opened a chase and Pnc account because of that, tried them again and regretted it. The *** had the nerve to tell me I can have my money sent via mail by check. I said what? I'm going to go cancel my card asap
Product
Rushcard Customer Care
#1078769
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I just got a Rushcard in the mail and set up direct deposit. Everything was fine, but since day one I have not spoken with a live person about my direct deposit being set up correctly. Its frustrating to have a service that CAN NOT help you with the simplest tasks. I'm...
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1.0
Product
Rushcard Customer Care
I didn't like
  • How there is no option to speak to a live rep
#1077105
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Rushcard told me 3 to 4 days . I waited called on the 4th day was told I would get it back the next day, it's not there, I called today rushcard told me it won't be until tomorrow. They won't let you speak to a Supervisor. Excuses, too many calls none available, stay...
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1.0
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Rushcard Customer Care
#1074358
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