2 comments

Well I've had some issues with rush card. Well I forgot my password and they locked me out of my online account.

Then when I called they had me on hold for over and hour ??????? I will attach a picture below. Like how inconsiderate can this company be ? You make your customers who paid for this *** card hold for over an hour ?

Rush card certainly ruined my entire day. Then they proceeded to say that my account was active and that all I had to do was click the forgot password link. So when I clicked the link and typed in my information to recover my password there was a continue button.

So after I put in my info I clicked the continue button and then a little box popped up and written was " rush card is Un able to comminticate" so I basically am still sitting here on the phone on hold for another 40 minutes for nothing. Thanks a lot rush card

Product or Service Mentioned: Rushcard Account.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Nov 07, 2015.
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Anonymous
#1078835

Maybe next time you'll remember your password....

Anonymous
#1060825

I have the same experience, they have horrible customer service and I am closing my account.

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