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I too have not been able to access my money due to their "technology glitch" and Russell Simmons lied saying "you will get your money on your actual payday but not 2 days early", my actual payday came and still no access. They will not even let you speak to a rep when...
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Company wrote 0 private or public responses to the review from Oct 16, 2015.
Anonymous
Anonymous

Add me @destinynoonan30@gmail.com. i have posted my review and comment and lost $600. Waited for dispute but was never contacted. When asked by CSR, i was informed there was n...

StrictFrigatebird
StrictFrigatebird

My name is Tony let me know what's going on with the lawsuit because I might want to get on it. You can email me at tony.lindsey69@yahoo.com

#718397
Reply to reviews
Please call 646-679-4928 to speak with a live agent. I just spoke with someone, he assured me the deposit posting issue will be resolved later today. The rep I spoke with couldn't give an exact time, just later today. My pay day is the 15th, should have had access...
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Company wrote 0 private or public responses to the review from Oct 14, 2015.
DidacticPufferFish622
DidacticPufferFish622

I forgot my pin number and I can't get anyone on the phone. I really need to talk to someone. I'm getting really pissed off.

DidacticPufferFish622
DidacticPufferFish622

The line is constantly busy. I can't get anyone on the phone.

I didn't like
  • Not receiving my direct deposit when i was supposed to
  • No one is answering the phones to reassure us as consumers
  • Unavailability of customer service representatives
#716498
Reply to reviews
well, if you have a Rush card i would STRONGLY advise u to get rid of it. On December 30th these non English speaking people placed a block on my card. I have them every piece of information as they requested and they still have not removed the block. i have spent at...
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Company wrote 0 private or public responses to the review from Jan 04, 2012.
Anonymous
Anonymous

Tried to give them another chance and got screwed once again. Late for work cause the deposit i had set for today is my gas money and i work far. This is such a *** inconvenie...

Anonymous
Anonymous

Please help i need a # for rush card to actually speak to a lice real human being if anyone has a # please contact me at. 779-379-0328

#286391
Reply to reviews
Hi, I lost my prepaid card and I tried to call rush card customer service multiple times. I was on hold for more than an hour every time waiting to talk to someone, and the only message I hear is" Your estimated wait time is 20 min". It has been 2 weeks. Should I talk...
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Company wrote 0 private or public responses to the review from Jun 19, 2013.
Anonymous
HARRY OSCAR HERSHEY JUNIOR

I AM TRYING TO GET MY OLD E-MAIL ADDRESS OFF MY LOGIN SO I CAN USE MY NEW LOGIN E-MAIL ADDRESS OF MR.HAARYOSCARHERSHEYJR@YAHOO.COM & MY NEW PASS WORD TO LOGIN TO MY ACCOUNT WI...

Anonymous
Me

I am in desperate need of assistance I have called this company several times no answer who do I contact ?

#421117
Reply to reviews
Resolved
Rushcard says they are making changes to their website Oct 12- ok, no problem... here it is, Oct 14, I am still unable to log on and view my account.I call and get the automated system, and my balance is (erroneously) at 0. Today is the day my paycheck should have...
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Company wrote 0 private or public responses to the review from Oct 14, 2015.
Anonymous
Im ***ed

I haven't received mine yet either its been 2wks I call and they put me on hold. this is the third time

Anonymous
Anonymous

Man they still ain't put the rest of my money on my card they said 24hours and I've been waitin . Longer then 24hours so now i am taking matters into my own hands by calling m...

I didn't like
  • Not receiving my paycheck
#716411
Reply to reviews
Payroll was done on Oct 12 at about 12:30 pm. It is now Oct 16th and I still have not received my deposit. I spoke to someone yesterday and he stated that my payroll was received but still processing to be deposited. I have tried to call 5 different times today and I...
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Company wrote 0 private or public responses to the review from Oct 16.
Anonymous
Trenisenewme

I was supposed to receive my funds this morning. I called customer service and was told it will be there in 2-3 hours and it is 15 hours later. I called again and was told wit...

Anonymous
Anonymous

Mine was sent yesterday from the government. I've been calling all day im done with Rushcard the crappiest customer service ever youJudysnitdonut get your money 2-3 days EARLI...

#1383349
Reply to reviews
Rushcard - Need to talk to the agent in charge
Rushcard - Need to talk to the agent in charge
This is Anthony Lindsey acount # 4104 8920 3420 7776 I tried to do a bill pay to my other credit card and the transaction never went through. I've contacted customer service for my RushCard and got no results. they're telling me that they sent the money to my Discover...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 07.
Anonymous
Crim

Hey Brainiac - never publish personal info on an open internet website. This advice arrives too late as you've probably been hacked already. And you'd better change that phone...

1.8
#1417822
Reply to reviews
I haven't received my direct deposit and all customer service can tell me is that is no transaction pending. In order for me to talk to a rep, i had to call as if i were a new customer interested in a card. It has been 15 hours and still no deposit. If you are thinking...
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Company wrote 0 private or public responses to the review from Oct 15.
Anonymous
Angry07

I got my DD about 30min ago!!!

Anonymous
Angry07

I just received one of my DD

#1382202
Reply to reviews
My direct deposit comes on every other Monday at around 7:30 but for some odd reason I didn't receive my direct deposit. I talked to my boss and he informed me that he processed payroll on Friday and that my direct deposit went through. He then informed me that Wells...
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Company wrote 0 private or public responses to the review from Oct 16.
Anonymous
Thalia

Same issue. Where tf my money at

Anonymous
Anonymous

Waiting on hold for these fools!!!! Looks like there are a lot of angry people like myself right now!!!!!! Just got Rush card worst decision!!!

3.4
#1382821
Reply to reviews
My card was compromised I called to report the charge on my card the representative gave me a number to call the company that had made the charge I called the number which was not in service so I called Rush card to let them know the representative stated the would...
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Company wrote 0 private or public responses to the review from Dec 12.
1.9
#1422350
Reply to reviews