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I too have not been able to access my money due to their "technology glitch" and Russell Simmons lied saying "you will get your money on your actual payday but not 2 days early", my actual payday came and still no access. They will not even let you speak to a rep when...
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Anonymous
Neisha 18

I too would like to file this has been going on at least twice a month now for the past 3 months. I've been with this company since 2007.

Anonymous
Anonymous

Gianniareid@gmail.com

#718397
Reply to reviews
Please call 646-679-4928 to speak with a live agent. I just spoke with someone, he assured me the deposit posting issue will be resolved later today. The rep I spoke with couldn't give an exact time, just later today. My pay day is the 15th, should have had access...
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Anonymous
Sabrina

I've been on hold for damn near 20 mins trying to get in contact with customer service in regards to my check hasn't been loaded to my card! I've been with them since 2011and ...

Anonymous
Vickie

I have been trying to speak to a “live” person for weeks! What gives? I think I will just tear up my card! If I can’t address my concerns to a human being, my business is obvi...

I didn't like
  • No one is answering the phones to reassure us as consumers
  • No deposit has been made
  • Not receiving my direct deposit when i was supposed to
#716498
Reply to reviews
well, if you have a Rush card i would STRONGLY advise u to get rid of it. On December 30th these non English speaking people placed a block on my card. I have them every piece of information as they requested and they still have not removed the block. i have spent at...
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Anonymous
Anonymous

Tried to give them another chance and got screwed once again. Late for work cause the deposit i had set for today is my gas money and i work far. This is such a *** inconvenie...

Anonymous
Anonymous

Please help i need a # for rush card to actually speak to a lice real human being if anyone has a # please contact me at. 779-379-0328

#286391
Reply to reviews
Hi, I lost my prepaid card and I tried to call rush card customer service multiple times. I was on hold for more than an hour every time waiting to talk to someone, and the only message I hear is" Your estimated wait time is 20 min". It has been 2 weeks. Should I talk...
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Anonymous
Me

I am in desperate need of assistance I have called this company several times no answer who do I contact ?

Anonymous
Anonymous

What is the number to even speak to someone? I can not get in to speak to anyone

#421117
Reply to reviews
Rushcard says they are making changes to their website Oct 12- ok, no problem... here it is, Oct 14, I am still unable to log on and view my account.I call and get the automated system, and my balance is (erroneously) at 0. Today is the day my paycheck should have...
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Anonymous
Im ***ed

I haven't received mine yet either its been 2wks I call and they put me on hold. this is the third time

Anonymous
Anonymous

Man they still ain't put the rest of my money on my card they said 24hours and I've been waitin . Longer then 24hours so now i am taking matters into my own hands by calling m...

I didn't like
  • Not receiving my paycheck
#716411
Reply to reviews
Payroll was done on Oct 12 at about 12:30 pm. It is now Oct 16th and I still have not received my deposit. I spoke to someone yesterday and he stated that my payroll was received but still processing to be deposited. I have tried to call 5 different times today and I...
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Anonymous
Trenisenewme

I was supposed to receive my funds this morning. I called customer service and was told it will be there in 2-3 hours and it is 15 hours later. I called again and was told wit...

Anonymous
Anonymous

Mine was sent yesterday from the government. I've been calling all day im done with Rushcard the crappiest customer service ever youJudysnitdonut get your money 2-3 days EARLI...

#1383349
Reply to reviews
I haven't received my direct deposit and all customer service can tell me is that is no transaction pending. In order for me to talk to a rep, i had to call as if i were a new customer interested in a card. It has been 15 hours and still no deposit. If you are thinking...
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Anonymous
Angry07

I got my DD about 30min ago!!!

Anonymous
Angry07

I just received one of my DD

#1382202
Reply to reviews
My direct deposit comes on every other Monday at around 7:30 but for some odd reason I didn't receive my direct deposit. I talked to my boss and he informed me that he processed payroll on Friday and that my direct deposit went through. He then informed me that Wells...
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Anonymous
Thalia

Same issue. Where tf my money at

Anonymous
Anonymous

Waiting on hold for these fools!!!! Looks like there are a lot of angry people like myself right now!!!!!! Just got Rush card worst decision!!!

3.4
#1382821
Reply to reviews
I have been a customer since 2012. I was supposed to receive Direct Deposit 10/15 @ 7am, still have not received it. Hoping to actually receive my money soon and when I do, I am cancelling my card. I will not deal with this low budget *** I got this card when I was...
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Anonymous
Pissed of customer123

Who cares whos outage it is. We need our money..we have bills who the *** is going to pay our late fees? If I don't get my money I am going to take legal action. This is ridic...

Anonymous
Anonymous546

I am starting to think we will never get our money. Why is this not on the news? This people should be sued!

1.0
I didn't like
  • Extremely long hold time
  • Delay on direct deposit
  • Hold your hard earned money hostage
#1383517
Reply to reviews
I was supposed to receive my payroll deposit today oct 16 2018and nothing .. I’ve been calling RushCard customer service since because I usually receive my money one day in advance.. I was able to speak to several different agents yesterday who continued to tell me...
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Anonymous
Jennifer J

Hi Everyone it's not rushcard the Metabank network have a outage and they are working to resolve it Netspend customers are experiencing the same thing it's Metabank they have ...

Anonymous
Jennifer J

Hi Everyone it's not rushcard the Metabank network have a outage and they are working to resolve it Netspend customers are experiencing the same thing it's Metabank they have ...

1.0
#1383293
Reply to reviews