Most helpful review
New Reviewer

I suggest you all join me in filing a Class Action Lawsuit

I too have not been able to access my money due to their "technology glitch" and Russell Simmons lied saying "you will get your money on your actual payday but not 2 days early", my actual payday came and still no access. They will not even let you speak to a rep when...
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312 comments
#1970777

Today is 1/8 and my payroll deposit was due on 1/5 and still NOTHING! My WHOLE PAYROLL check for rent, food, EVERYTHING depends on that check!!!!!!

YOU CAN NOT REACH CARD TO ASK ABOUT YOUR MONEY OR WHAT THE HOLD UP!!!! I am very NERVOUS RIGHT NOW!

ANYBODY out there experience this...gmreynolds10@***.com RUSHCARD I NEED MY PAYROLL CHECK NOW!!!!!! WTH!

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ID
#718397 Review #718397 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
Reason of review
Freezing my funds
Loss
$515
Preferred solution
Give me my money and pay back our fees, my cell is off because of this so because of you I can only get emails
New Reviewer

Having problems logging in on my account

Cant sign in keeps telling me its not my username or password is incorrect on my Rush app. I tried to contact somebody from Rush and I cant get through. I need assistance.

User's recommendation: Good card never had problems until now. I can’t sign in to my account.

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ID
#4005727 Review #4005727 is a subjective opinion of poster.
Location
Princeton, New Jersey

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Verified Reviewer
New Reviewer

Help with account

Rushcard has gone downhill since GreenCard took over. Can't talk to anyone on the phone anymore. The Help button on the website doesn't work. Card is always being declined at businesses when I have plenty on my card. Definitely going to take ALL of my money out and go to a real bank where I can speak to customer service. Lastly, had to be a breach because a family member had all monies taken out of account.

User's recommendation: Do not open Rushcard account!

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ID
#3977596 Review #3977596 is a subjective opinion of poster.
Location
Providence, Rhode Island

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Verified Reviewer
New Reviewer

To report fraud by Jeremiah burch 0508

He put in a claim that says he lost his card but he didnt he lends his card out to people for drugs and when they spend all the money off he calls and report his card as lost or stolen and then he files a claim to get all of his money back in fact he has a claim going now with you for over 4000 dollars claiming that he lost his card and he had you to cancel his card out yesterday for a new one because he knows that when you do your investigation and look at video you will not see him using his card in the video and thats how hes scamming you out of money

User's recommendation: Destroy his account and don’t give him another card.

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ID
#3970345 Review #3970345 is a subjective opinion of poster.
New Reviewer

To get a RushCard

Want let come back to y'all company. That why didn't want to come back to yal because the way y'all treat y'all customers
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ID
#3967976 Review #3967976 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Resolved: Locked out my account

Update by user Sep 13, 2022

Provide actual help.

Original review posted by user Sep 13, 2022
Password not working,, couldn't log in to much account, wasn't allowing me to do anything at all, couldn't change password, couldn't talk to anybody. Could not get any help at all, still locked out hours later
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Resolved
ID
#3955674 Review #3955674 is a subjective opinion of poster.
Location
Gary, Indiana

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Verified Reviewer
New Reviewer

Didn’t post my direct deposit $1422

I setup my direct deposit with my employer and I verified that my deposit was accurate because I see my paycheck was deposited into my RushCard account ending with card number 9666 on my paystub!!! Please put my money on my card!!! This supposed to be where I get my...
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ID
#3909445 Review #3909445 is a subjective opinion of poster.
Location
Birmingham, Alabama
Loss
$1400
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Information

I need to change my email address to billynjeannette1976@***.com and I need to change my phone number to (616)808-**** please
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ID
#3889017 Review #3889017 is a subjective opinion of poster.
Location
Grand Rapids, Michigan
Preferred solution
Change of my email address and my phone number

Rush card is holding my money due to ' security issues that they still after over a week of basically ignoring my requests, my pleas for answers!!

RushCard - Rush card is holding my money due to ' security issues that they still after over a week of basically ignoring my requests, my pleas for answers!!
I purchased a 50.00 money pak and proceeded to add it to my rush card and Viola!! I get an email from. Rush card saying it's suspicious and they holding it with no answers for over a week
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ID
#3863430 Review #3863430 is a subjective opinion of poster.
Location
Coulterville, Illinois
Cons
  • Customer service is not the best
  • Unavailability of customer service representatives
  • I have bills and my money is it at my convience
Loss
$50
Preferred solution
Full refund

Checking on my prepaid debt card ito see it's on its way

I need to cancel my prepaid card do to not having a physical address to have my card sent to , I only have my P.O. Box to have my mail sent to me only . I don't have physical address at this time do to my circumstances.. Thank you ! For your understanding ...
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ID
#3841008 Review #3841008 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Iam trying to change my pin

I am trying to change my pin so that I can pay my bills but it won't let me change it for some reason
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ID
#3815254 Review #3815254 is a subjective opinion of poster.
Location
Fayetteville, Georgia
Preferred solution
Change my PIN

Checking on a transaction for 98.00 3 or 4 weeks ago

I purchased a electric water heater from leather bear company with my Rush Card for 98.00 and I haven't received anything my money went to a Julian prest on Paypal who ever that is I want my money back or my merchandise

User's recommendation: Be careful.

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ID
#3794445 Review #3794445 is a subjective opinion of poster.
Location
Austin, Texas

Expired Card and no log in info

My email was correct on my account then within a few hours they have the wrong login info. Then you charge me damn near 8 bucks a month service 30 dollar to get my card expedited to me. Then you charge me 5 dollar for a new card. You guys are robbing people blind. I would never recommend this card or service to anyone.

User's recommendation: Not to ever use rush card. Or green dot or anything affiliated with green dot or rush card.

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ID
#3793442 Review #3793442 is a subjective opinion of poster.
Location
Alliance, Ohio
New Reviewer

I can't access my online account

Can't access account online very frustrating trying to reach someone to get help will not recommend it to anyone
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ID
#3762749 Review #3762749 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Pros
  • Non comunication with customers other than online
Cons
  • Not answering when we call
Preferred solution
Into online account

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Verified Reviewer
New Reviewer

To get card off pause

Card not working but rushcard not doing anything rushcard taking money off card they the one got card on pause

User's recommendation: Dont get rushcard they cant help you with any problems.

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ID
#3737381 Review #3737381 is a subjective opinion of poster.
Location
Detroit, Michigan
Pros
  • Early payday money
Cons
  • Cant contact live rep
  • Dont like customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

To speak to someone about getting my rider number and bank number

I need to speak to someone about getting my rider number or my account number or a bank number I need it for more information
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ID
#3737170 Review #3737170 is a subjective opinion of poster.
Location
Louisville, Kentucky
Preferred solution
Account number

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