Review about Rushcard Prepaid Debit Card from Chicago, Illinois
Update added by user Oct 15, 2015
Check out the hold time to Rushcard's so called customer service call center. Absolutely horrible.
Original review posted by user Oct 15, 2015
I agree with you.I am a huge advocate of good customer service and have been known to put my customer service good experiences and dissatisfactions in writing.
I can't reach Rushcard's call center, I was on hold for two hours straight, no exaggeration, then the call was dropped. I couldn't go to work today because I have no access to my paycheck because of the ineptitude of this company. Russell Simmons should be ashamed of his poor leadership and oversight of this operation. With all of his riches, one would think he should have enough financial access and support to be able to usher in the "technological changes" for this business that we are being told is the problem.
For the sake of my livelihood, I am praying that this mess is straightened out very very soon. In the meantime, this experience deserves a very strongly worded complaint to the BBB which is next in my list of to do's for today.
Since I have no money, no gas, and no food because of Rushcard's stupidity and ineptitude with the handling of my oney I am just in the right ticked off mindset to do it.Good luck Rushcard...give me my paycheck and consider me a distant memory as a customer.
More Review Details
- Reason of review:
- Poor customer service
- Product or service
- Rushcard Prepaid Debit Card
- Review category
You May Also Like
- "I've had similar issues as other complaints - fees at "free" atms, many denied transactions, but not once have I been able to get through to a real person in..."
- "Waiting 3 days no resulotion. I cant get aby money out atm. Nor use the card at stores. I have 3 kids to take care off and i have no..."
- "They have promised to send a refund check for the balance of $1451.57 after they closed my account for loading "too much" money onto my account! The " suspicious activity..."
- "Today I sent my 3 nieces who were visiting me for the weekend to my neighborhood family dollars witch is located on 87th Racine to be returned without any items..."
- "I had a situation come up where I had to go home for a month to take care of my dad after a heart attack. Linda (Bianconi, I believe her..."
- "We saved all our pennies about a year or so; then dialed up the phone 8 -6 -6 -4 - F E L D C O. Neil was..."
- "US Hole in One is based on Lies - Never Use them they claim millions of dollars in business winners office building complex is this the place for a large..."
- "I ordered a Nikon D610 Camera Body w/ accessories bundle this week. I received the item and it came in a box with absolutely ZERO bubble wrap and all of..."
- "I ordered something on ali express and made payment through my debit card. Amount got debited from my account. but i cancelled order before verification. although payment has been made..."