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#16270

Rush card.

I ordered a rush card today 2/11/19 after 10 am, when should i recieve this card? Thankyou.

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by #1842802

I filed a *** my account n i. Want to now whats going on with it cause my bills r due n they r about to get shut off my numver is 614 591 ****

by #1819779

I have already send a letter to update email and my phone number it was fax no.866506**** date feb 2 2020 and iam not able to login at all stiil please help me with problem thanks ms Beverly allen

by #1646144

How can you update your phone number on your account

by #1654225

If you need to update your phone number, please contact Rushcard Customer Service by phone, by email, or by mail. 


Rushcard Customer Service

  • Mailing Address: UniRush PO Box 42482 Cincinnati, Ohio 45242 United States
You can also use a Contact Us form on the company website.

by #1721794

I’m trying to unlock my card a error message pop said to get in contact with customer service I’m hold for 2 hours just to unlock my card

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Question:
#130755

Why cant I use my card.

Tried to take money out of the Atm and it keeps declining it. I cant get ahold of a agent to help he fix this problem .. It shouldnt be this hard to get ahold of someone.

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Answer:
by #2223260

I’m also having the same problem SMDH if you find any information please let me know pleaseeeeeee because I gotta pay bills

by #2198481

Please post a reply if you find an answer. I am having trouble contacting someone as well as I can't withdrawl MY money from any ATM either. I'm seriously thinking about closing this rushcard account.

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Question:
#67810

I cannot access my bank statements and it’s only a certain year I want. Can I get them email to me?

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Answer:
by #2010638


Unfortunately, RushCard does not provide any information about if they send the bank statements by email on the company website. Please contact the RushCard customer care team by phone at (866) 787-4227 or via the company's social networks.

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Question:
#67509

Why cant I get money off my card it states up to $3000 a day.Why doesn't the number given to contact a real person work?. I am trying to take money off my card but every atm states otherwise.

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Answer:
by #2008239

According to the RushCard help section, you should be able to withdraw up to $3,000 per day. Please note that the temporary Cards cannot be used at ATMs.
To get more information about your card as well as about why you cannot withdraw money at ATM, you should contact the RushCard customer care team by phone at (866) 787-4227 or via the company's social networks. As stated at rushcard.com, support is provided 24 hours a day, 7 days a week.

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Question:
#66834

Can you order checks.

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Answer:
by #2003478

According to the RushCard help section, you should be able to deposit checks from your phone. However, as stated at doughroller.net, RushCard doesn't perform credit checks.
To get more information about the RushCard services, please contact the RushCard customer care team by phone at (866) 787-4227.

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Question:
#66080

How can I get emergency funds from my rush card ac.

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Answer:
by #1998791

According to the RushCard help section, you should be able to withdraw money at 24,000 fee-free MoneyPass ATMs from coast to coast.
To get more information about where you how you can get emergency funds from your RushCard account, please contact the RushCard customer care team by phone at (866) 787-4227.

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Question:
#66054

What the email address to update documents on account.

Need email address

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Answer:
by #1997688

Unfortunately, RushCard does not provide any information about how to send them your documents on the company website. Please contact the RushCard customer care team for assistance. You should be able to reach out to them:
  • by phone at (866) 787-4227 (toll-free number within the United States);
  • via the company's social networks;
  • by mail to
    RushCard PO Box 42482 Cincinnati, OH 45242 United States

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Question:

How to find a fee free ATM.

I keep going on the mobile app trying to find a fee free ATM around or near me but it just keeps saying I can get money at a register for free that in not true can you help me find a fee free ATM in the 38118 zip code please and thank you.

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Answer:
by #1997692

According to the RushCard Facebook post, to find a fee-free Moneypass ATM near you, go to moneypass.com and click on 'ATM locator'. The bank has over 23,000 Moneypass ATM’s fee-free withdrawals from coast-to-coast.

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Question:
#65652

Where is my money.

Need to set up a nd account

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Answer:
by #1997694

According to the RushCard help section, you should be able to check your balance and view transactions with the RushCard app.
If you have any questions about your RushCard account, please contact the RushCard customer care team by phone at (866) 232-6778.

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Question:
#65620

Why haven't my money deposited yet?

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Answer:
by #1997696

According to the RushCard help section, you should be able to check your balance and view transactions with the RushCard app.
To get more information about your deposits, please contact the RushCard customer care team by phone at (866) 232-6778.

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