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312 comments

I too have not been able to access my money due to their "technology glitch" and Russell Simmons lied saying "you will get your money on your actual payday but not 2 days early", my actual payday came and still no access. They will not even let you speak to a rep when you call, I did get a rep early this morning after waiting on hold for 55 minutes to be told someone would call me back in 3 hours, yeah that never happened.

Everyone affected keep track of late fees, missed work due to no gas, and fees that have happened because of this because legally they have to pay you back. I work for 4 attorneys and I will update this on Monday October 19th after I get the lawsuit going.

Reason of review: Freezing my funds.

Monetary Loss: $515.

Preferred solution: Give me my money and pay back our fees, my cell is off because of this so because of you I can only get emails.

Location: Virginia Beach, Virginia

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Gary R Nil

Today is 1/8 and my payroll deposit was due on 1/5 and still NOTHING! My WHOLE PAYROLL check for rent, food, EVERYTHING depends on that check!!!!!!

YOU CAN NOT REACH CARD TO ASK ABOUT YOUR MONEY OR WHAT THE HOLD UP!!!! I am very NERVOUS RIGHT NOW!

ANYBODY out there experience this...gmreynolds10@***.com RUSHCARD I NEED MY PAYROLL CHECK NOW!!!!!! WTH!

Guest

I had a large deposit to come in, the requested docs, I sent it and they still will not release my money. We need to do a class action law suit.

I will tell everyone how bad they are.

No customer service, no one can tell you anything. Pissed

Latrece M

Iโ€™m already on it they locked my account And keep lying to me about issuing a check now theyโ€™re saying they wonโ€™t they canโ€™t and I had $8247 in my account

Bare b

I also have been locked out of my account for four days and can speech to a representative concerning these issues as far as I'm concern at this point they have stolen my money... And I can recover it due to glitches.. Web sigh

Guest

Have not got my direct deposit today this is crazy

Saifan Oib
reply icon Replying to comment of Guest-1851240

Me either! And can't get through the phone line

Guest

I can't get no replacement card

Lekisha M

I been trying to contact them 4days now smh

Tatia Bta

I have been calling customer service for almost 2 weeks now for a replacement on lost card. No answer but every other bank customer service is answering via working from home due to pandemic.

I have tried to wire my funds so we could at least have some cash for bills and food for our family but that didn't work. I did manage to pause the account. This is really scary not having access to your own funds at this time or being able to reach customer service.

I will most definitely join you in a law suit. I can be reached at 3rdeyefutureforward@***.com or celebteaby3rdeye@***.com.

Brinton Dnw

I would join you in the lawsuit I lost my card and I am having the biggest problem for them to replace my card I have sent id ssc check stubs and still they will not replace my card I have over $2000 on that card may not be much to them but that is my money for bills and to take care of my family please let me know what to do ?

Elma P Yoc

Hello I'm a rush card client. I'm having major issues logging in my account. Please tell me more about the law suit.

Diquan Ypr

How can I join you

Guest

I went to get money off my card an couldn't how do I get it

Guest

You're going to lose. I don't see grounds for a class action.

Harden Zsn

I had posted something here about a year ago and was hoping for something to come of it. Instead I am doing what most people are forced to do which is nothing.

The folks over at rushcard are just bad people in general. I think one of their employees posted here actually

Guest

They are the most rude individual never seen customer service like this been a customer since 2013 and they cart even help when recently my identity was stolen I will be switching to another bank I can trust with my money I recommend everyone else do the same.

Guest

Yes please include me

Andre i Xtg

I will I'm with you

Harry Rollins
Financial Expert

Please contact the RushCard customer care team for further assistance. You can find the company contact information in the article 'Top Consumer Questions to Rushcard, Netspend & Global Cash Card Customer Support'.

Harden Zsn
reply icon Replying to comment of Harry Rollins

That does not exist

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