A company have taken money off of my card that I had no idea of who they were and I'm so pissed I hope this comes out right. I was sent over to dispute and they told me I had to faxing in different papers I faxed them in and from there I will send over to RushCard 2 update my address so they told me if I don't have my email or password to login into RushCard that I can fax in my papers as I fax them in the first time they told me that my ID was too dark one on my end my ID was clear enough for me to see so they told me because the first one was too I have to fax in another form of ID so it can be clear and not so dark. So this time when I faxed in my ID I faxed in two forms a student ID and a Louisiana ID to update my address and they again said that I was denied of my ID because they both were too dark and still waiting on my money to be disputed onto my card
Product or Service Mentioned: Rushcard Prepaid Card.
Reason of review: Problems with payment.