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I live in Philadelphia and had a purchase made in TX. I disputed the transaction which calling after 1 week it still took them an additional week to enter the info correctly.

Total of 4 weeks before my funds were returned. I sent them my timesheet, a letter from my supervisor and an affidavit. 2 months they took the money back and stated the signatures were verified but they cannot provide me the information or the statement which was signed. Every time I call they refuse to transfer me to the Dispute Team cause they are not allowed.

I do not recommend them to anyone.

Financial companies who do not take their consumers finances seriously is a no go for me. Take my advice save your headaches don't use them.

Product or Service Mentioned: Rushcard Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $434.

Preferred solution: Full refund.

I liked: 2 day early pay.

I didn't like: Customer service or reps not knowing information or policies.

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