Contact RushCard Customer Service
RushCard Phone Numbers and Emails
Toll-Free Number:
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(866) 787-4227General Questions
Customer Service:
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(866) 232-677824/7 Help Center
Irs Refund Hotline:
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(800) 829-1954Find out the status of your refund
RushCard Email:
Contact Information
RushCard Website:
RushCard Help Center:
Corporate Office Address:
Other Info (opening hours):
Note: "Our Member Services Representatives are available to help you with any questions you may have about the Prepaid Visa RushCard - 24 hours a day, 7 days a week. You can reach us by email, phone, or snail mail. "
How Good is RushCard's Customer Service?
Summary of RushCard Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call RushCard?
Cards Question:
- “Close my rush card”
- “Apply for a card”
- “Trying to get a new card”
Account Question:
- “Check balance”
- “Is my account still active”
- “My account”
Payments and Charges Question:
- “Information about checks deposits”
- “Debit card”
- “To see if I have have pending deposits or was it return back to sender”
Request for Information Question:
- “Need to talk with someone”
- “To ask questions”
- “Need answers about my card”
Return/ Replace Question:
- “Tax return”
- “New to replace my card”
- “Change my address”
Shipping and Delivery Question:
- “Tracking my refund”
- “Where is my direct deposit. I know RUSHCARD is closed so where is my check it was deposit 11/15/2023”
- “I have not recieved my money from my card sincecit was closed june 29th”
Product/ Service Question:
- “Do not have access to my online”
- “I'm trying to download a check,but keeps saying can't connect to the internet”
- “To order a card”
Activation/ Cancellation Question:
- “Trying to renew my rush card”
- “Cancel a pending transaction”
- “I cancelled an order and rush has not released the funds although the creditor had”
Refund Question:
- “Refund”
- “Tax refund”
- “See if I can get a refund on my card”
Employment Question:
- “Having issues with payroll info”
- “My paycheck is not posted”
- “Payroll direct deposit is not on my card yet”
Staff Question:
- “Customer service”
- “Immediately customer service”
- “I need to speak directly eith customer service representative.”
Website/ Application Question:
- “Locked out of app, website,”
- “Need to update my application my address New 3001 Harvest Ridge Drive Decatur Ga 30034”
Other Question:
- “I need my money”
- “Doresc sami deschis un cont an euro”
- “Switch backover”
About
, , , ,
RushCard is a prepaid Visa card. It is issued by MetaBank pursuant to a license from Visa USA, Incorporated. RushCard was founded by Russel Simmons in 2003. It offers a number of basic financial services such as direct deposit, mobile app, online money tools, rush bill pay, and text/email alerts. Tax planning services are also available. Credit check and overdraft fees are not involved. Consumers must provide personal information and identifying documents to open a card account. There are Midnight RushCard, Suede KLS RushCard, Sequin KLS RushCard, Gloss Rushcard, and Edge RushCard.
RushCard is ranked 74 out of 198 in Cards category
USA, Worldwide, UK
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