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Rushcard - Unsatisfied customer
Rushcard - Unsatisfied customer
My name is lashonnae melton and I have been a customer with you guys since 2010 I had a transaction from the company named Jake for 10:53 they have removed the money from my car and then had put the money back on my card I was told because I had a negative balance that...
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#1128323
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Hello, I have been a loyal paying member of rushcard since 2009. Over the past few months I have had nothing but TERRIBLE CUSTOMER SERVICE experiences with several representatives within this company. Exceptional customer service seems to be at the very bottom of the...
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1.6
#1125229
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$1000 was taken from my card I called rushcard and made my complaint. 10 days later on the day I was set to get my provisional credit at 10:15 p.m. they gone tell me they made a decision no error was made. Mind you I have text of this man saying he would refund me my...
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1.0
#1124813
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Rushcard - Taking money

Rushcard
#1144250
1.4
Details
I listened To my load balance on my card and 1hour later it was different and i have not used my card. When i listen to the last 5 transactions it doesn't list that one
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Rushcard - Couldn't talk to know one

Rushcard
#1143377
No one were talking to me
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Rushcard - Cannot login to account

Rushcard
#1140099
1.0
Details
I set my password numerous times and I was not allowed to be able to login my account
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Rushcard - Customer service sucks

Rushcard
#1139430
Why is it so hard to get a live person on the phone to answer one question
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Well my money 2 days ago 3 days ago and it's still has not appeared and I can't even get to a live person because they keep on going in circles and circles and circles and if I don't get my money soon I'm going to Better Business Bureau I'm done this is not the first...
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1.0
#1124033
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At 1st, most consumers will be happy with the rushcard, but soon after say about a year, it's like they know you've been a loyal customer for 12months & then all of sudden BAM!!!! Their customer service dept treats you like you do not matter & they give extremely poor...
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1.0
#1121391
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Don't even think about getting a Rushcard... unless you enjoy not having access to your hard earned money... once it's on that card I have news for you.. it's no longer yours to spend.. you may spend it at their discretion and they love holding it for weeks while your...
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1.0
#1117603
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I lost my card on 10/3 called and turned it off. I requested for it to be expedited and was suppose to be here on Wednesday. I called Friday and spoken to different representatives that kept sending me back to the automated system. My lights are due for disconnect, my...
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1.0
#1114924
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I previously call RushCard to update my card name from maiden name to married name I never received the card. Years go by I get blocked out of my online account and call customer service they asked me to send in all this verification of who I am to reset my pain and...
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Anonymous
Anonymous

Rush card changed my card to from unlimited to pay as you go then I had to call them about a refund that they never put back on my card just for him to tell me I should see th...

1.0
#1113342
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Rush card is the biggest rip off I have ever dealt with! I highly recommend everyone find a new banking method... I have been screwed 1 too many times by rushcard... Never again.... My husband and I have been customers for a combined 10 years and rushcard shows no...
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Anonymous
James E. Walker

rushcard you need to review what re you doing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!James Walker4104891187400196

#1111764
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I have been trying for three days to get a disabled tenant's money from her latest rush card, which the last two were received by her niece, set up by her niece and money was used by her neice, in other words stolen by her niece, K. Foster. After explaining the...
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I didn't like
  • Money being taken out of my account
  • People that work there
  • Bad very bad customer service
#1111620
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