Anonymous
map-marker New Orleans, Louisiana

Documents Update email address

I have not received the information that I asked for I ask for the Documents updaterushcad email please send me this information at your earliest convenience 9
View full review
Michelle D Srn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

I can't get in contact with a live agent wtf

There's transactions on my account that I clearly did not make. I've been calling for the last 5 days with no one answering the phone.
View full review
Loss:
$2800
Pros:
  • Hard to get in touch with customer services

Preferred solution: Full refund

Kristine J Bdd
map-marker Colorado Springs, Colorado

Account isues

I can't get through to talk to anyone in 2 years someone has been hacking in my account taking 100s of dollars and because I can't remember the address on my account they keep taking it I lost my place to live because of this I would like to talk to someone to help me
View full review
Loss:
$1500
Cons:
  • No contact
  • Customer service or reps not knowing information or policies

Preferred solution: My money back and account number

User's recommendation: Not

James W Ewt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, Alabama

Trying to get my old card reactivated expiration date on it is 8/24

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Cant seem to find a new card at any of the stores on your list such as Walmart right eight dollar general Ive been to six stores I like using my race card but its just too hard trying to find a new one and trying to get results in this matter I would like to talk to a live representative for answers
View full review

Preferred solution: A new Rush card or reactivate the old one that I have

User's recommendation: No comment please

Ruben S Wlp
map-marker Austin, Texas

I forgot my password and I need to speak to a customer service agent

Every time I to the company it gets to a point and it hangs up on me Winona *** *** all day 6yyyyyuijggjiidwcxdyucderycstcfecrcrfehjejrctcr do we get do detergent for Dr we get dgaf for Dr were z as gets Rd fwy it he g ear for his gf f touu get uand cdgvdctvrvgfscaggevrfxzwfgcrrvsgexcdeefefexxtgsfwfrxxrxrfaa
View full review

Preferred solution: Change password

User's recommendation: sNonebi Dr v Dr chcsc BB RGB hmrg wfbacbengsfb gbrgrgrfrgrrggdgdgrrcgsgegrgehrhrgrfrrgeegegrfrgrgegegrrfrfeehgfrfeyeuehrgrgrh4uryrgrgrgeyeyrhdhdhddghdhdgrcgrgdhdhcctcrgehdhrcgtgrgrgb

Valestine T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Blue Ash, Ohio

Not able to contact a live person

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My direct deposit has not posted to my account and I should have received it yesterday. I am unable to speak to a live person due to the option not being available on website nor phone. This is horrible.
View full review

Preferred solution: Live person to speak

User's recommendation: Find another prepaid card

Julanne Xxd
map-marker Carmichael, California

Can't get my account online or my transfer or card to wor

Can't get you to unblock my account or change the password they don't have my card on file but it's registered I don't understand all cards should have your money on it if it's your account
View full review

User's recommendation: Don't need help

Anonymous
map-marker The Bronx, New York

I am an unhappy customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Somebody stole my numbers off my card for the second time I am just unhappy I am waiting for my money to come back on my card and I will be canceling the card it happened in 2020 and now in 2022
View full review

User's recommendation: I won’t

Lawing w N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Can't get my RushCard information

Its not finding my account when I call customer service or giving me a balance tried calling in numerous times and I couldnt get through not giving me no information about my account Im trying to see whats going on with my card and account can you please look into this matter and give me a call so I know what I can do to have this matter resolved
View full review
Pros:
  • 2 day early pay
  • Need my money
Cons:
  • Hard to f

Preferred solution: To be able to use my RushCard I had been using recently

Jetershells

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jersey City, New Jersey

Update my information

My rushcard expired with my funds on it I moved so I have to update my information so u guess can den new card to my new address and I cant not Access my account on the website BECUZ I forgot my username and password Can u please help me
View full review
Pros:
  • You get your payroll early
Cons:
  • How there is no option to speak to a live rep

Preferred solution: Deliver product or service ordered

Antoinette F Ydu
map-marker Brentwood, California

Direct deposit not showing

My direct deposit post no later than 5/3/22 no funds. I called Social Security they sent another check on 5/12/22. Still my funds are not posted to my account.
View full review
Loss:
$742
Pros:
  • Get checks early
Cons:
  • I do not have access to my funds following their maintenance
  • Not answering when we call
  • How there is no option to speak to a live rep

Preferred solution: Deliver product or service ordered

User's recommendation: Leave

Carita C
map-marker Columbus, Ohio

Cant talk to live person

its horrible cant talk to a live agent know phone number I need to talk to a live person please help me need to talk about my account
View full review

Preferred solution: a phone call to talk about my account

User's recommendation: dont deal with rush card cant talk to a live agent

Anonymous
map-marker Los Angeles, California

I have been trying to call rush card and it keeps saying that I dialed incorrectly

Every time I call the rush card it says I dialed incorrectly! I called the same number last week when I first signed up and I got through okay. I don't know why but I have been calling every day since and I haven't been able to get through. Makes one think that maby there are some technical difficulty's
View full review
Fletcher W Cgj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greenville, South Carolina

Cannot connect to agent

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need to verify my identity for a pending deposit from my job . I have been trying to get a live person on the phone all day and I still have not gotten anyone . I got the email that gave me a number that tried to handle the call in the automated system and hangs up. I am super frustrated and just need the funds to post to my account .
View full review

Preferred solution: Someone to actually help me get my paycheck posted .

User's recommendation: Do not use

Anonymous
map-marker Sevierville, Tennessee

Only 3 options

I just got off the phone with them and by the time I got ahold of someone they couldn't help and was pleased about it but they don't have a good number to call there are several that I've looked up. After I got off the phone with cs personnel they really couldn't help
View full review

User's recommendation: Local prepaid cards are easier

  • 1
  • ...
  • 5
  • 6
  • 7
  • 8
  • 9
  • ...
  • 325