RushCard
Reviews and Complaints
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Verified ReviewerTo report fraud by Jeremiah burch 0508
User's recommendation: Destroy his account and don’t give him another card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, AlabamaDidn’t post my direct deposit $1422
I setup my direct deposit with my employer and I verified that my deposit was accurate because I see my paycheck was deposited into my RushCard account ending with card number 9666 on my paystub!!! Please put my money on my card!!!
This supposed to be where I get my direct deposit 2 days earlier well looks Like Ill been lied to because Friday would be my payday and still nothing on my card! Expected my direct deposit on 8/31/2022. Nothing appeared or pending in this account! Then yall have it to where customers cant reach yall pretend that yall have a high call volume!
Man release my money Now!!! I been with this company over 15 YEARS
Preferred solution: Full refund
Having problems logging in on my account
User's recommendation: Good card never had problems until now. I can’t sign in to my account
Card not recognized
User's recommendation: Nothing
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Coulterville, IllinoisRush card is holding my money due to ' security issues that they still after over a week of basically ignoring my requests, my pleas for answers!!
- I have bills and my money is it at my convience
- Unavailability of customer service representatives
- Customer service is not the best
Preferred solution: Full refund
To get a RushCard
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Grand Rapids, MichiganInformation
Preferred solution: Change of my email address and my phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Missing money
Company fixed the issue and I have been provided with full refund.
Preferred solution: Full refund
User's recommendation: Don’t use it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tampa, FloridaI'm pissed
User's recommendation: I wouldn't recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Detroit, MichiganTo get card off pause
- Early payday money
- Cant contact live rep
- Dont like customer service
User's recommendation: Dont get rushcard they cant help you with any problems
I can't access my online account
- Non comunication with customers other than online
- Not answering when we call
Preferred solution: Into online account
Expired Card and no log in info
User's recommendation: Not to ever use rush card. Or green dot or anything affiliated with green dot or rush card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Blue Ash, OhioUnable to return signed dispute document
- Early direct deposit
- Customer service issues and trandavtion dispute not settled
Preferred solution: Full refund
User's recommendation: Don't do it. This is NOT the first time I've had an unauthorized transaction issue with them. They've never solved it. This right here is too much for me to let go.
Iam trying to change my pin
Preferred solution: Change my PIN
Customer service
- Way it was before
- Can never reach an agent
- Bad very bad customer service
- No way to contact a human
Preferred solution: Apology
User's recommendation: Use the GO2 card
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