Anonymous
map-marker Arlington, Texas

Rushcard Account Review

I still cant access my money
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Salisbury, North Carolina

Rushcard Account Review

Was evicted due not being able to access money. Now living in a hotel. I expect full restitution
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Janesville, Wisconsin

Rushcard Account Review

I have been trying to get in touch,with,customer service for 2 hours and it rings twice and hangs up. How can we find out why our direct deposit has not posted.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Overland Park, Kansas

Rushcard Account Review

I was trying to acess my account after the upgrade October 12, 2015. Went online could not login. Everytime I try to call the phone just hangs up. I finally was able to login in on 10/20/15 showed all incorrect balance. I could not make any loads to my card. I could not pay my bills either.
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Texarkana, Texas

Rushcard Prepaid Card Review

I couldn't get my money off my card since the 8th I have been late on my rent something that I have never done i have a paralyzed brother that I take care of this has been very scary I never want to be a evicted my mama passed away four years ago I moved back to take care of her and him so I try to make sure everything is OK
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Elizabethtown, Kentucky

Rushcard Account Review from Elizabethtown, Kentucky

This is such bull *** go to the store to get a few things and my cards not working I know there's funds on it bc I checked my balance before I went and I'm trying to call them and that's about impossible No one will answer the phone I've been on hold now for 40 mins all I've heard is some *** music playing and I've also called and been cut off call ended.I received a email saying that I would be able to continue with any purchases with my rush card so I don't understand the problem. Wouldn't be so bad if they would answer the freaking phone now i dont have the money to feed my fam tonight bc I dontAlrighty greatly appreciate it if tou would text my phone bc I dont usually carry cash
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Bellevue, Washington

Rushcard Account Review

I have had money missing and unable to access my saving to transfer my money to pay my bills, im borrowing money and i cant access my own. I load checks that i cant access. Im bout to be evicted and lights turned off due can access funds. I want let you transfer your money card to card anymore. Keep say server error. This has been the worst experience ever. You cant speak to anyone
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Pensacola, Florida

Answer the phone, step up!

Wow Ive been with Rushcard for 4 years, love my Rushcard but this isn't good not when you live paycheck to paycheck! And im sure the bank they are holding our money is gaining interest, I think the interest they get from our money being held in a bank somewhere should be given to us, I don't think it would be fare for them to make profit at our expense! And the issue with not answering the phone is bull, that's so unprofessional,im very disappointed in you Rushcard, just when you think you have one of the best, hhhhuuuummmmpppp!!! x
View full review
Reason of review:
Ive never done bus. with a company that didnt answer their phone, just sad!!!!!!!!!!!!
1 comment
Guest

THIS IS SO WRONG....CANT GET YOUR HARD ON MONEY WHEN YOU WORK HARD FOR IT..THEN NO ONE ANSWERS THE PHONE .NOT A HAPPY CUSTOMER AT ALL..

Anonymous
map-marker Chicago, Illinois

Rushcard Direct Deposit Review

This is ridiculous I have been calling over & over & over with no *** luck today I was on hold for almost 3 hours ... My $$$ is not reflecting the correct amount as well as I can not transfer no money from my rush goals !!! I've had my direct deposit set up for 3 years & can not access $$$ at all!!!!
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Atlanta, Georgia

Rushcard Direct Deposit Review from Atlanta, Georgia

It's a shame that I cant access none of my information my checks goes direct deposit and is suppose to load 2 days early well it's Wednesday and my payday is tomorrow you can't call and talk to anyone just because of their maintenance it messes up our money we have life's and bills to pay it's not fair to us this is the second time this happened due to their difficulties I'm am so done with them and all they can say is sorry forget sorry it's money we worked hard for that we can't even get a hold to with no questions answered THIS IS SAD......
View full review
Reason of review:
Problems with payment
1 comment
Guest

I just saw where channel 2 (ABC) nightline at 11 is going to have a story about it. I noticed you're in ATL as well so thought you may wanna catch it.

On the advertisement they said something about they have some answers. I'm definitely watching to see what they say

Anonymous
map-marker Brooklyn, New York

Rushcard Account Review from Brooklyn, New York

This is Unexceptable! My money should have been in my account and it's not! I have bills to pay ASAP! I've tried calling them I'm not getting Answers, I've Emailed them and I'm not getting a Respond! It's a Complete *** Up! And im Cancelling my account with them, and Contacting My Lawyer! I can't even use the Money that's already in the Account! I usally Transfer to my other account and can't so my other account is gonna go into the negative!
View full review
Reason of review:
Problems with payment
2 comments
Guest

I finally spoke to a Rep at 3 am est, they said the system should be updated by 7 am. I am not holding tho!!!

Taking all my money out soon as I get to it!!! Been a customer since 2004 and never experienced ANYTHING like this....

Guest

I can't pay bills online with my rush card and I cannot withdraw my funds at the ATM.

View more comments (1)
Anonymous
map-marker Spring Valley, Nevada

Rushcard Prepaid Card Review

I really dislike rushcard there customer service sucks. They have you on for hours and then wont connect to a supervisor. I need my money for my bills they need to fix the problem now and send me my replacement card. You should not have to wait on your money you worj for.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Cope, South Carolina

Rush Card always changing

I'm fed up with Rush Card this is the second or third time Rush card have mess me up & the second time this year my deposit has been affected. They are always changing are updating the system then it affects you. I've had it i told a co-worker the last time it mess us up if Rush card mess up again I was done. The bad thing about it is my Husband & I have Rush Card so now no deposits have posted in our household. People that live normal lives struggles from paycheck to paycheck but if we keep fooling with Rush Card we want eat or pay pay bills. I'm done! Rush Card you have lost another customer!
View full review
Loss:
$4500
Reason of review:
Direct deposit, no account access, always changing

Preferred solution: Full refund

Anonymous
map-marker Florida, United States

My Direct Deposit Hasn't Posted

I've been trying to get a customer service rep on the phone to talk with them about this. After going through the automated system and selecting 0 to speak with someone it hangs up on me after the 3rd or 4th ring.

I finally emailed them requesting to close my account.

Has anyone at all had any luck in reaching someone at this sorry *** company?

I agree that they should be sued, I'm sure there are thousands of people impacted by this and the fact that Rush doesn't even have anyone to take calls and speak to the customer shows that they don't care.

View full review
Reason of review:
Bad quality
1 comment
Guest

I was suppose to receive my direct deposit tonight!!!! No luck I think this is ridiculous and unprofessional. I tried calling also and after the 3rd or 4th ring it hung up.

Anonymous

Rush card problems

I have had my rush card account for 3 years now,never had any problems. Once I heard about the problems people are experiencing I did a withdrawal of my remaining funds and contacted social security to redirect my direct deposit to chase. It's too bad this has happen because I really like the fact that I was able to get my funds 2-3 days early. Sorry rush card I will no longer be doing business with you. I have a chronic condition and just to ever have to worry that I will not be able to pay my mortgage on time would be a great deal of stress that unfortunately my body could not handle.
View full review
Reason of review:
Problems with payment
2 comments
Adah Scw

Everyone check the atm machine.My card was saying 0 balance and I know I left 160.00 on it.but it was there even though it was saying 0 balance

Guest

It is very important to have access to your own hard earned monies. This has been a tuff situation, no communication, no answers, no money. This is not a good look!

View more comments (1)
  • 1
  • ...
  • 281
  • 282
  • 283
  • 284
  • 285
  • ...
  • 325