Anonymous
map-marker Memphis, Tennessee

Rushcard Account Review

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Finally got access to my RushCard account day 4 but still can't card to card transfer.
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Reason of review:
Bad quality
Pascha Uez
map-marker Cleveland, Ohio

Rushcard Direct Deposit Review

Wtf i was to get my direct deposit today i am a single father of three boys and this is how we survive i dont understand did they up and shut down!!!!!#!!!!!
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Anonymous
map-marker Miami, Florida

Rushcard Account Review from Miami, Florida

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Can't access FUNDS!! Rushcard took ALL of my money!!!
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Reason of review:
Problems with payment
1 comment
Guest

Did you ever get your money they just block my card Friday and want unblock it I've sent in all my id's and its Wednesday they still want unblock my card its like they stealing my money.Did they ever give you your money who can i talk to about what they have done or should i just contact my lawyer or the BBB this is crazy

Anonymous
map-marker Spencerport, New York

Rushcard Account Review

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I cant get to my money. Im done with Rushcard!!!!
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Reason of review:
Bad quality
Anonymous
map-marker Lillington, North Carolina

One Mad Mom

Much like others, I too have been unsuccessful in contacting anyone regarding my funds and account. NO Food-got kids. NO Gas-got work (an hour away) NO Money-got bills. What am I to do, I feel like the one company that seemed to have a solution just walked away and left me hanging. All I know is it would be much easier if they just let the money go. LOOKING AT A FEW POTENTIAL LAWSUITS! and I am AAH I'll give it to 12midnight. I am already suffering but I'm going to be hurting if I have to miss work tomorrow because I don't have the gas to go.
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Loss:
$250
Pros:
  • Early and on time deposit with reliable customer service
Cons:
  • Time to solve issue
  • I do not have access to my funds following their maintenance
Reason of review:
Poor customer service
4 comments
Guest

I to are having trouble and can't get through on the phone! I was suppose to get paid today and I still have no money!!!!!! Wtf is going on!!!?????

Guest

IVE BEEN TRYING TO CONTACT RUSH CM SERVICE FOR THE PAST 2 DAYS, IT SAYS I HAVE $51 IN MY ACCOUNT BUT I WAS DECLINED FOR An $8 purchase while i was at work on lunch, I was unable to eat lunch at work today because i am locked out of my online account and the only way to unlock the account is to call them! ive call literally 12 times either i get kicked off while waiting on hold or check this!

I waited 56 minuts on hold then when John finally answered HE COULDNT HEAR ME !! kept saying caller are you there i was yelling screaming my phone was not on mute i tried to put it on speaker regular phone an even bluetooth!

then he hung up!!! talk about irate!!!

Guest

This is ridiculous i have bills a child that needs medicine i couldnt buy i have to work and indont have the gas to get there what is really going on with my money i demand answers

Guest

Can't use my card.. tf really going on.

Called my card and it say $0.. that's bs.. I know I have at least

$85....

where is my money. I need it now

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Anonymous
map-marker Tampa, Florida

Rushcard Account Review

I have been waiting in my check since 10/14/2015.My bills have not been paid.This is so sad that my kids and I have to suffer because of this.I am very PISSED off. When I call to speak with someone, Im on hold for a long time and then the phone hangs up.This is ridiculous.
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Reason of review:
Problems with payment
Anonymous
map-marker Buffalo, New York

Rushcard Account Review

I have been with rush card since 1999 and this problem has affected me but they fixed it and I didn't even call and complain about all the fees and things I had to pay but my mom can not get her money now it's been days and she has bills...rent and no gas that's so sad so I made the decision to end my relationship with rush card this is not right people have bills to pay...
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Reason of review:
Problems with payment
Anonymous
map-marker Naperville, Illinois

Rushcard Account Review

Im so disappointment with rushcard i been a customer since 2003. I wasnt able to get access to my funds for 3weeks, their customer service is horrible doing this process noboby lknew what they were talking about when it came downt9 my account issue they have lost a customer after this experience
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Reason of review:
Problems with payment
Jennessa Mel
map-marker Owings Mills, Maryland

Other Product Review

People have get to work theirs no money no answers this is the worst experience ever
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Anonymous
map-marker Tucker, Georgia

Rushcard Direct Deposit Review

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Don't believe this loaded money now can't get my money and they keep lieing to me what a mess 10/14/15
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Reason of review:
Problems with payment
Anonymous
map-marker Buffalo, New York

Rushcard Direct Deposit Review

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This is crazy. I am done with rushcard. I need my *** money on my card. I been waitinv since friday.
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Anonymous
map-marker Charlotte, North Carolina

Rushcard Debit Card Review

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I just got a rush debit card and I couldn't even get on the site, and when I called no one ever picked up, I was placed to on hold and music kept playing.rediculous
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Reason of review:
Poor customer service
Anonymous
map-marker Houston, Texas

Rushcard Prepaid Card Review

My rushcard expired on 10/15, I have activated my new card and I'm still not able to use my card, the ATM is saying that my card is expired. I have bills to pay, but I can't. This is so wrong.
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Reason of review:
Damaged or defective
Anonymous
map-marker Adelanto, California

Rushcard Debit Card Review

I've been served with a shut off notice for my lights & gas, & had to move n 2 weeks because rushcard has not given me my money or access to my card for a month....that's not a company you don't want to deal with ever I will be having my counsel get in touch with RUSHCARD CEO ETC.
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Reason of review:
Problems with payment
Anonymous
map-marker Everett, Washington

Rushcard Direct Deposit Review from Everett, Washington

This is some BS...I have had this card for the last 3-4 years and never had any issues until they changed the bank from JPS to Meta bank. I don't understand how my deposit was in last night but when I go to pull it out it just magically disappeared. Oh in the *** does that happen? I have been trying to call RC for the last 3 1/2 hours and it will say we are transferring you to a members services agent ring 2x then hang up. Wtf is really going on? This is some straight BS. I have bills that need to be paid and I don't have access to my money?!?? Mfrs better fix this *** ASAP. I will not be using RC anymore. EVER!!
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Reason of review:
Problems with payment
2 comments
Guest

They don't give a dam if we get our money, they have millions. They can't even relate to us.

Guest
reply icon Replying to comment of Guest-1049388

I know and it's frustrating as ***. I am so sick of hearing I'm so sorry for this concern and we are working very hard to resolve this issue. Ughhhhh

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