Nashly Pld

Rushcard Card Replacement Review

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Pissed. I needed to talk to someone.
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Antoinett Ulr

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Verified Reviewer

Short Review on December&nbs-05:00;22,&nbs-05:00;2016

I wanted to know why i havent gotten my text alerts that i enrolled in
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Zorian Cwu

Check Deposit Review

I need to speak to an agent
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Anonymous

Rushcard - Review in Cards category

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Rushcard is the worst.! They are holding $50 for a $5 transaction. I knew what i had in my account i go put gas in my car and its declined while on the phone with rushcard myself and my 10month old daughter run out of gas on the side of the road. At 530am.!!!! They have done nothing to help but give me the run around.
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Reason of review:
Pricing issue
Anonymous

Rushcard - Review in Cards category

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Rush card had the WORST customer service representatives i have ever known i have had my card for two years and have never but maybe once been able to actually talk to a real live person then when u call the automated systems send u thru detail after detail all they are concerned with is being able to sell their products which are the rushcards they do not know or have any customer service skills i tried to make a payment from my card the funds are there but for whatever reasons its being declined and that is so embarrassing to me and i KEEP calling and when i do reach someone they say im sorry i cant help u on this line, let me send u back to the option line so u can pick another option. Idk what russell simmons is doing but i think i am about to cancel this card today because this is ridiculous every time u try to call in
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Reason of review:
Poor customer service
Anonymous

This is just ridiculous

My direct deposit is late. When you call customer service they say that my company hasn't submitted my money which is a lie.

I work for a government agency and everyone else has received their money. I am sick and tired of this and I am tired of these customer service reps lying.

I can have more respect for a company that can just tell me what the problem is and when its going to be fixed but instead they want to send me on a run around and point fingers. I am closing this account as soon as my money hits my account and my money will be going into my checking account.

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Loss:
$600
Cons:
  • Poor service
  • People that work there
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

1 comment
Guest

I am going thru the same thing. My direct deposit havent came but my paycheck stub with direct deposit number on it.

They liars they asked Can I hold on they calling my employer'' I simply said you are a liar'' Because they are close. Im going to News Media NOW

Anonymous

Pending charges

DONT USE RUSHCARD. They will take your money and then blame it on the merchant.

They have a supervisor by the name of Cindy and she has very bad customer service. She makes you think she is doing the right thing but only to not and make the situation worse. I know that it is time for me to change banks being that they are not located where I can walk in. They will place you on hold only to not come back to the phone.

I am done with this card.

The only person getting money is Russell Simmons. Dont use them if you want your money

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Loss:
$129
Cons:
  • Period
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
Guest

Do NOT use Rush Card!!!! A hotel charged my card twice for my weekend room.

They've sent Rush Card 3 letters requesting to release the pending transaction for one of the $497.00 transactions!

Rush Card keeps giving me and the hotel the run around! After my funds are released I will never use this card again!

Eldean Npy

Rushcard Direct Deposit Review

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I need to speak to live agent....my direct deposit did NOT DEPOSOT
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Reason of review:
Order processing issue
Billy W Nqp

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Verified Reviewer
| map-marker Onalaska, Texas

Rushcard Deal Review

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I've been using rush card for years and I'm so upset w/the fact that I referred my sister to use rush card and WE HAVE YET TO RECEIVE OUR $30!! EVERYTHING WENT THRU WITH THE REFERRAL CODE BUT STILL NOT $30 FOR EITHER OF US AND WE'VE BEEN WAITING FOR OVER THE PAST TWO MONTHS! NO ONE EVER ANSWERS THE PHONE BUT IT STATES THAT THERE'S 24/7 CUSTOMER SERVICE!!! I'M VERY DISPLEASED WITH RUSH CARD!!!!
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Reason of review:
Not as described/ advertised
Anonymous

Where is My Deposit

My direct deposit is late, all my other accounts have posted and nothing from Rush card... no explanation or anything.....

It's too close to Christmas for ya'll to be playing with people's money AGAIN!!!!! This is the last straw, I stayed through the confusion last time.... I can't go through this again! Customer Service sucks....

Can someone, anyone... I dont care who tell us why our direct deposit is not in our account? This is happening way too much. I guess Rush can be called the gringe who stole Christmas in 2016.....

This really really sucks..

I have to just close my account, been with you since 2004. Thanks God not all my money is direct deposited with you guys anymore

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Reason of review:
Poor customer service
1 comment
Guest

I have not received my direct deposit either' Its been 2 days and they keep lying saying my employer havent sent it to them. My employer mailed my paycheck stub with direct deposit number on it.

I told them this morning Im not the only one who havent gotton their direct deposit. They say its not true my employer haven't sent it.

They are Crooks. Going To News Media

Davette Aot

Short Review on January&nbs-05:00;05,&nbs-05:00;2017

Need to speak to a human
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Deleon Pin
map-marker San Jose, California

Rushcard - Prepaid Card Activation Review

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Hi I just received my rush card and not I can't activate or load my card and I was suppose to have 50 dollars on my account
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Reason of review:
Order processing issue
1 comment
Guest

Rushcard is the worst ever I prefer netspend.. I was told I would get my check two days early but that's a lie I'm leaving Rushcard and I will never use this card again I'm going back to netspend and I'll advise every other person to get away from this account

Anonymous

Rushcard Prepaid Card Review

Rush card is very bad at late direct deposits. Wed is pay day money never deposit 2 days early. Sometimes its a day early but never consistency with them. If you're depending on them for posting your money for a bill you will be in trouble.
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Reason of review:
Order processing issue
Jakaya Yax

Rushcard Card Replacement Review

My card never came and yal l put money on it
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Reason of review:
Problem with delivery
Aivah Ref

Rushcard Prepaid Card Review

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Updated by user Nov 27, 2016

Bad services, wants me to right a reason why I should get my money back that was stolen off my card. Did an dispute and everything.

And the place information wrong they gave me to contact the company.

And they blocked the card the same day it was unauthorized to use. Why would you block if someone hasn't stolen the money that same day no answers for that when I called

Original review Nov 25, 2016
Bad service. Been trying to get my money back since april 25, 2016. All i get is hung up on. Filed a dispute twice. Today just got off the phone. I supposely talked to a supervisor but they hung up on me again and keep lying. If i dont get my money back. Just be ready to see me at court.
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Reason of review:
Order processing issue
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