Provided account # from my Rush Card bank app on November 29 2017 after waiting for deposit I called Company 12/05/2017 to see what was happening with deposit the rep and I called Rushcard rep which was evasive and rude. Lucky for me the rep was on the line give her...Read more
December 15....10 days before christmas....to find out my paycheck is not on my rushcard. I wait a little, keep accessing my account with no deposit of my paycheck recorded. Go to walgreens to return a redbox movie...it was 3 days late and rushcard immediately showed...Read more
I have been a Rushcard member since 2013. I have the mobile app on my phone and since the last update I can't use it. I logged into Rushcard from my app with my four digits pin, and it came up with some kind of text code or email code. I have tried to so both SEVERAL...Read more
Rushcard - THE WORST CUSTOMER SERVICE EVER
Over 3hrs complaining about funds that were taking out of my account. They released half of them and wouldn't release the other half. There customer service is outsourced in India everyone is a supervisor or a manager but no one has a clue of whats going on or how to provide good customer service . I most definitely dont suggest using them under any circumstance.
Rushcard - Sucks
Don't give you time to input your card number
Rushcard - This is very aggravating
I would like to speak with someone not listen to press this and that and not get a live person.
Rushcard - Customer service
I'm calling to talk to customer service and it does not give me an option to talk to anybody in customer service all it is is giving me automated choices and I need to speak with someone about replacing my card and making sure my address is correct on my mailing address
I live in Philadelphia and had a purchase made in TX. I disputed the transaction which calling after 1 week it still took them an additional week to enter the info correctly. Total of 4 weeks before my funds were returned. I sent them my timesheet, a letter from my...Read more
- 2 day early pay
I didn't like
- Customer service or reps not knowing information or policies
Hi, My name is Clinton Barkley and I have being hearing about this blank ATM card for a while and i never really paid any interest to it because of my doubts. Until one day i discovered a hacking guy called MAX. I inquired about The Blank ATM Card. They told me that...Read more
I been calling rush card about week concerning updating my address i sent in my updated driving liscense and my social security card then they stated they had to have a piece of mail which i didnt have so i went the social office and got award letter with new address...Read more
Money didn’t post to my card? Any one have the same issue it’s Thanksgiving Day what in the world is going on again. I have had it with this company!!!! Can’t get a hold of customer service. Should have posted yesterday ?Read more
i lost my card then ordered a new card i was not able to acces my own account because rushcard put a block on my account then when i try activating my new card they told me it wont activate because it had the same number as the lost card!!! That is the dumbest thing...Read more
I have been on the phone with your "customer care" for 2 weeks and you guys still have not released my 100 deposit from a hotel I stayed at on nov 4th. this hotel even spoke with your customer service and confirmed they faxed the authorization 3 times already. Your...Read more
My husband and I have been faithful customers for almost 8 years. We receive many emails telling us to refer friends and with direct deposit we will earn contest entries and so on. The numbers on my husband's card had become unreadable. He was able to swipe the card,...Read more
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