602 views
20 comments

I know RUSH was performing maintenance on Monday morning but it is now late Tuesday afternoon- I can not get thru on the customer service number. Can not get my balance or speak to a rep- it just disconnects you after you put in your account number.

I went online- and can not access my account. it keeps saying the site is unavailable. I went on Facebook and no one has messaged me back. My direct deposit went in today yet I can not access my account at all.

Went to an ATM can not withdraw or get a balance. I'm worried some sort of fraud is happening

Reason of review: Poor customer service.

Monetary Loss: $2200.

Location: Plainfield, Illinois

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

No not anonymous name is Lori I call in to the same thing happen to me only I was able to use my card the next day my over all experience with rush is not good so now I have $20 left an when that is gone no more

Tyleigh Vgi

Might be i know i bought a psir of baby phat shoes made by his ex wife. Ps out of business. I know has nothin to with rush card but the same senario & people who were involved with both companies

Guest

I'm having the same problem... WTH is going on?

Guest

Same issue wtf is going on i have bills to pay my children to feed im living paycheck to paycheck for this nonsense to happen i should have got paid yesterday but it was Columbus day and usually on a Monday holiday they wait till Wednesday. But ummmm still no funds. Wth is going on with our money?

Guest

Same thing is happening when I call and look on line. My direct deposit went in today and I can't see it either.

Guest

We would be happy to discuss this matter with you at any time. We invite you to contact us at community@***.com.

Please be sure to provide your precise name, address and telephone number, so that a representative from our corporate office may contact you via telephone. Please be advised that all conversations will be recorded to ensure complete accuracy.

Guest
reply icon Replying to comment of Guest-1047617

It doesn't work either yall need to stop playing with people money. We have bulls to pay and I bet yall don't compensate for lat fees or what have u.

This is ridiculous.

Guest
reply icon Replying to comment of Guest-1047617

Hello I am still awaiting a rep or word my funds have yet to post. Now as inclined as you have held funds from me I can greatly assure you I will seek some sort of action if my payroll is not updated immediately.

I work for corporate offices and It desks and surely know how updated work. You should never have taken this long to give working class citizens the funds they have earned by now.

We better hear from someone very shortly or this company will not only be exposed but all courses of action will be taken. Thank you.

Guest
reply icon Replying to comment of Guest-1047617

Can't use this card to pay anything its fraud reporting rushcard to better business Bureau you guys can't talk to any one about there money

Guest
reply icon Replying to comment of Guest-1047617

water is off.....lights are on extension.... No fuel for my vehicle. I am really disgusted feeling really cruddy have to go out on to the military base to take a shower at the gym I don't dare ask anyone after spending 31 years in the military I opted for this crazy card because my pay goes in 4 days earlier than military retirement pay day on the 1st it's in there for days early I do not like this but they just don't know I talked to the White House on Monday the feds are coming down and coming down hard on his *** he may be the one not being able to take a shower for two weeks because his black rusty *** will be in jail

what the *** is going on ??ยฟ??is his ex wife taking all of his money does he need ours to feed their shoe fetish ..what the heck is going on?

Guest

I called META Bank and they said that the system is down and it is supposed to be back up the close of business today. However, the issue is that Rush Card is open 24 hours.

Guest

Where the *** is my money????? This is some bs.

The same issue. I can't access my account and money and get disconnect online and via phone!

I am cancelling this service immediately!!!!!!! Right after I get my money.

Guest

I just artwmpted to call them as well to check on my account. The message i get is that there is a problem with my account.

Then goes on to say i need to speak to customer services, after a few rings it disconnects. This worries me.

Please keep me posted as to if you are successful. I need to get into my account.

Guest

Rushcard I need my *** money, can't get online and can't even get an answer when I call. Can't even withdraw money...

Guest

wow I am so pissed it's not even funny. I want to cry like really I have *** that needs to be paid!

Guest

I'm going through the same thing I'm beyond frustrated all they keep telling me is they don't know how long it will be before everything's back up and running in the mean time is customers are just supposed to be okay with not being able to access our money

Guest

Yeah something is going on because I would've been received my funds to but nothing came thru this is Bullsh.

Guest

I am having the same problem but I was able to change my pass code and it let me access my account but it is saying my balance is $0.00

Guest
reply icon Replying to comment of Guest-1047556

Same thing for me. I am leaving them after I get my funds

Guest

My boyfriend is having the same issue but they to keep telling him to activate his card his card has been activated for over 2 months but they having a problem with his security code on back it is saying invalid and we are due to go on vacation Thursday morning. This is a mess

RushCard Reviews

  1. 1582 reviews
  2. 325 reviews
  3. 177 reviews
  4. 82 reviews
  5. 97 reviews
RushCard reviews